Terms & Conditions

Terms & Conditions

These terms apply to all users of the domains holzweiler.no. The terms and condition will be valid for all you future transactions with Holzweiler Items AS (henceforth: Holzweiler Items AS; may be referred to as 'us' or 'we') and visits to the site. Holzweiler Items AS reserves the right of these terms and conditions. The date of the latest update is found in 'Acceptance Of Privacy And Modifications' within these terms and conditions. Users are responsible for keeping themselves updated with such changes.

Disclaimer

Holzweiler Items AS does not guarantee that all items included in the Holzweiler web shop are in stock at the time of your order. In the event that an item is unavailable, Holzweiler Items AS will contact you by phone or by email. Holzweiler Items AS cannot promise that the content of the site is free of inaccuracies or typographical errors at all times. Neither can we guarantee that all information is up-to-date. Holzweiler Items AS may, at any time, amend the content of the site. Although Holzweiler Items AS strives to display the correct texts, images and pricing on the site and web shop, errors may occur. If you have been charged the wrong amount in the web shop, Holzweiler Items AS will give you the option of placing a new order with the correct price or cancelling your order. Holzweiler Items AS, however, reserves the right to cancel any order prior to dispatch should we find that the price is incorrect. In such case we will notify you by email. If we are unable to contact you, your order will be automatically cancelled. Part of the services mediated through the site is maintained by outside organizations. In situations where Holzweiler Items AS acts as agent for such services, we cannot be held responsible for any errors resulting from their activities. Holzweiler Items AS cannot be held responsible for any damaged caused from using the site or, for that matter, not being able to use the site. Holzweiler Items AS cannot guarantee problem-free, uninterrupted, and secure access to the site.

Copyright permission notice

Copyright in the documents provided in this site (including, without limitation, the trade marks of Holzweiler Items AS, logos, graphics, text, photos, designs, logos, icons, images, data and software) are owned by or licensed to Holzweiler Items AS and its affiliates. Among the Holzweiler Items AS trademarks are Holzweiler and Holzweiler Items. You are authorized to use this material only for personal, non- commercial purposes. You may download, print and store copies of this material for your own personal, non-commercial use, provided this copyright permission notice is included in all such copies. You may not charge anyone for use of the material and you may not publish, duplicate or otherwise distribute the material to others without prior consent from Holzweiler Items AS. You may not modify the material in any way, without the prior written permission of the copyright owner. Except as expressly stated in this legal notice, no rights or licenses to the material, or any portion thereof, shall be granted or implied. For press inquiries, please enter our press room.

Trademarks

Our trademarks include (amongst others) the Holzweiler name and Holzweiler logo. These trademarks may be used or registered in more than one country and your use of this web site does not grant you any rights to use our trademarks.

Privacy policy

Holzweiler Items AS recognizes the importance of protecting the privacy of personal and financial information. We have instituted strict policies and security measures to protect the information you provide us. When you register online with Holzweiler Items AS and submit your customer information, you give us your consent to process and use such submitted personal data in accordance with this privacy policy. This privacy policy applies to all protected personal information collected, maintained or used by Holzweiler Items AS.

Collection of personal data

Holzweiler Items AS collects personal data from visitors to the website who register their information or who use the online store. We also use “cookies“ (as described below) and track IP-addresses so we can improve our services and enhance your Holzweiler Items AS experience. In addition, Holzweiler Items AS collects some protected personal information (e.g. Name, address, telephone number(s), email address etc.) from our customers who submit a customer information card from our affiliated companies and, on occasion, from unrelated third parties. Holzweiler Items AS does not collect or store any credit card information from our online customers. To serve you better, we may combine information you give us with other information that is publicly available.

If you give us your personal information, then with your consent, Holzweiler Items AS will use this information to keep you informed of our special events or promotions, to register you with our website, to administer our website services, and/or to process any orders you may place online. Otherwise, we may use the information you provide to us only to review our performance and to improve our services to you, or to communicate with you about your order if you have placed an online order. We will send you announcements or communications by email only if you give us your permission to do so by either giving the appropriate consent on our web site or by submitting your email address in any of our stores. In addition, we may use information about your product interests and purchases from us and our affiliates, including without limitation Holzweiler Items AS, to help us improve our site design and your online and in-store shopping experiences. We may contact you, subject to the choices you have made, via email, postal mail, or telephone, to conduct market research and learn more about how we can improve our product offerings. To serve you better, we may combine information you give us and information about your product interest and purchases with information from third parties, including demographic information and information that is publicly available. We may also combine this information with information from our affiliates. We use that combined information to enhance and personalize your shopping experience with us, and to communicate with you in accordance with this policy.

Accuracy & retention

You are entitled to request access to and correction of all personal data you provide us, or to remove your name from Holzweiler Items AS’s marketing list at any time by contacting our customer service at customercare@holzweiler.com or mailing address listed in the Contact section of the site.

Acceptance of privacy & modifications

By accessing and using the Holzweiler Items AS website (including purchasing items through our website), you consent to our collection, use and disclosure of your information as described in this privacy policy. Holzweiler Items AS reserves the right occasionally to make changes to its privacy policy or practices. We will post the updated policy on our website, and thus we encourage you to review this page from time to time, particularly each time you use our online shop. You should therefore review this page from time to time to get updated information including in particular, each time you use the online shop. We will notify you of any changes in our privacy policy by posting the modifications on our website.

Children privacy

Holzweiler Items AS does not wish to collect personal information from anyone under the age of fifteen (15). If you are under the age of fifteen (15), please ask your parents or guardians to register. Holzweiler Items AS require that you inform and get your parents or guardians consent before purchasing anything on Holzweiler.no or on any other website related to Holzweiler Items AS.

Information to third parties

Holzweiler Items AS does not sell, rent or disclose our client’s names, addresses, email addresses or other personal information to any Holzweiler Items AS entity. Further, in order to maintain our website, to manage our database, to distribute emails and to provide client communications, Holzweiler Items AS contracts with selected third parties. As necessary, these third parties, solely on Holzweiler Items AS´s behalf, may process the personal information you provide to us but we do not authorize any of these service providers to make any other use of your information. We do not otherwise disclose your information to third parties, unless we are required to do so by law or in connection with a legal claim or proceeding. If Holzweiler Items AS is acquired by another entity or is merged or consolidated, information about Holzweiler Items AS customers may be made available to the new entity. However, the new entity will agree to protect the confidentiality of your personal information consistent with this Privacy Policy.

Customs, duties & taxes

When ordering from Holzweiler.no, you are responsible for assuring the product can be lawfully imported to the destination country.
The recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders shipped outside of Norway may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient’s country. Additional charges for customs clearance must be fulfilled by the recipient; Holzweiler Items AS has no control over these charges, nor can Holzweiler Items AS predict what they may be.
Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

Security

Holzweiler Items AS uses appropriate security measures to protect the information you provide to us. However, while we take all reasonable steps to protect your personal information from unauthorized access, use or disclosure, you accept that no Internet data transmission can be guaranteed to be secure from access by unintended recipients and will not hold us responsible for any breach of security unless this is due to our negligence. No payment or credit card information passes through our servers. Please visit our payment services partners for further details: Klarna, Paypal, Fedex and Posten/Bring.
 

Cookies

Cookies are pieces of information a web site can send to your computer’s browser for record-keeping purposes. We use cookies to ascertain which web pages are visited and how often, to make our web site more user friendly, and to give you a better experience when you return to the website. For example, cookies allow us to save your password so you do not have to re-enter it every time you visit our site. We also use advertising cookies to deliver adverts relevant to you. In addition, they limit the number of times you see an advertisement as well as helping us measure the effectiveness of our advertising campaigns. Most web browsers automatically accept cookies, but you do not have to accept them. To disable cookies, you should access the “help” tab on your browser or read the information that came with your browser software. However, your visit to our website will be significantly enhanced if cookies are not disabled. If you do not disable your cookies, you accept our collection and storage of any of your personal information such cookies contain.

 

Links

The site may contain links to other websites beyond our reach. We cannot be held liable for content or privacy policies of such sites.

Colours

We cannot guarantee that colours on the website will be true to life. This depends partly on the colour settings of your computer and monitor.

Violation of rules

Holzweiler Items AS reserves the right to seek all solutions available at law and in equity for violations of these Terms and Conditions, including the right to block access to the site. Individuals violating the restriction of password-protected areas of the site may be subject to prosecution.

Force Majeure

In case of Force Majeure, Holzweiler Items AS’s obligations will be suspended. The contract between you and Holzweiler Items AS can, in such cases, be partially or fully terminated by yourself or by Holzweiler Items AS. A Force Majeure is in the event of war, civil war, revolution, riot, governmental measures, strike, lockout, blockage, failure of electricity, telephone or Internet service, natural disasters or similar events. Under such circumstances, Holzweiler Items AS will attempt to resolve all issues in a timely manner.

Governing law

These terms of use are complied in accordance with Norwegian Law and the Norwegian courts will have exclusive jurisdiction for any dispute under this agreement. The laws of your country may differ from Norway and there may be additional legal requirements to use this website. You must comply with all applicable local and international laws and regulations regarding your use of our website.

Order policy

We reserve the right to limit the quantities of Holzweiler Items AS products that we supply, and/or to refuse any order that is unusual or placed in bad faith. In addition, we reserve the right to refuse any order from a client with whom there is a dispute concerning the payment of a previous order.

Resale policy

You may purchase products on www.holzweiler.no for personal use only and not for resale. By placing an order on www.holzweiler,no, you certify that you are purchasing products for your own personal use and not for resale and that you accept our general terms and conditions.  We reserve the right to refuse orders for any reason without explanation.

Contact us

If you have any comments or queries regarding our privacy policy, please send an email to customercare@holzweiler.no, or write to us at the following address:

Holzweiler Items AS
Lysaker Brygge 23-25
1366 Lysaker
Oslo, Norway

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